HOSTING MANAGER PRO DOCUMENTATION
RENEWALS
Track upcoming and overdue services, renew paid services and understand renewal-date behaviour.
HOW IT WORKS.
Renewals turn HMP from a simple client list into an ongoing hosting-management system. The goal is to know what is due, what has been paid and what needs action without manually rebuilding the same reminders each year.
01
RENEWAL DATES
Each live recurring service should have accurate renewal information. Review dates whenever you create, fulfil or manually edit a service.
02
UPCOMING SERVICES
Use HMP's upcoming view and dashboard information to identify services approaching renewal. This gives you time to contact the customer before the service becomes overdue.
03
REMINDERS
HMP can send renewal-related customer communication based on your configured workflow. Review the email settings and wording before relying on automated messages.
04
PAID AND RENEWED
When a renewal payment is received, update the service through the intended renewal flow so the next renewal date advances correctly and the service returns to an active state.
05
OVERDUE SERVICES
An overdue status is a prompt for action, not an instruction to immediately terminate a customer's hosting. Verify payment history and customer communication before making any operational decision.
HMP IN ACTION
REFERENCE SCREENSHOTS.
WORKFLOW PRINCIPLE
KEEP THE RECORD AUTHORITATIVE.
HMP works best when the client, order, payment and service records reflect what is actually happening in your hosting business. Before changing a status or date, check the underlying customer or payment event and update HMP to match the real-world state.
DOCUMENTATION
Hosting Manager Pro
SIMPLE | POWERFUL | DELICIOUS.
